Cloncom.com is one of the 10 biggest calling card companies according to our most recent website traffic rankings data.
Cloncom.com is a reseller that markets prepaid phonecards for several 3rd party telecom carriers, including IDT, NobelTel, Primus, and Vectone. As with most calling card resellers, these carriers are lesser known 2nd and 3rd tier providers and/or international VoIP carriers. Such carriers generally provide perfectly good voice calling service while charging much less than Tier 1 carriers such as AT&T or BT.
In additional to calling cards, Cloncom offers virtual local phone numbers for selected countries, PC-to-phone calling (a type of VoIP service), and mobile prepaid plans for selected mobile carriers.
In light of changes at the company, we are in process of updating our Cloncom.com review. In the meantime, we recommend that you consider other companies, such as Pingo.com or Comfi.com.
Cloncom.com Company Information
| Company |
Cloncom.com |
| URL |
www.Cloncom.com |
| Type of company |
reseller / distributor |
| Sales channels |
online |
| Description |
Cloncom.com is a reseller of prepaid calling cards, and other products, on behalf of several 3rd party telephone companies. They are one of the 10 biggest calling card companies according to Alexa.com. |
| Carriers represented |
IDT, NobelTel, Primus, Vectone |
| Other products & services |
virtual telephone numbers, PC-to-phone VoIP internet calling, mobile prepaid plans (for selected mobile carriers) |
| Parent Company |
Clon Communications, Inc. |
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Cloncom.com Ratings
| Key Factors |
Rating |
Comments |
| Competitive prices |
 |
During our most recent price check (06 Aug 09), we found that Cloncom rates have not fallen as much as other vendors. Whereas previously they had consistently low rates, now it is more spotty - some rates remain very low, but others have not kept pace with the market. |
| Wide selection of cards |
 |
Not the biggest selection, but plenty to choose from. |
| Full disclosure of rates & fees |
|
Good rate table showing all applicable rates and fees |
| No fees hidden in Terms & Conditions or elsewhere |
|
Does not have any legal documentation, so nowhere to hide fees |
| Website usability |
|
Good website, nice display of search results, shows prices in multiple languages. |
| Privacy and security |
|
Thorough policy supervised by TRUSTe |
| Live customer support |
 |
Cloncom no longer seems to offer live phone support - only 24hr email support. |
| Access numbers are working |
|
Toll-free and local access numbers working for 2 different cards we tried |
| Carriers are disclosed and appear reputable and accessible |
|
Carriers are not specifically identified for each card, but Cloncom customer service will tell you and they directly assist with any carrier-related issues. Their carriers appear solid. |
| Good reputation / complaint history |
|
Generally positive reviews, but, as with any calling card company, a few complaints here and there. |
| Offers advanced dialing & billing features |
|
Depends on the card, but we didn't find any that support speed dial |
| Fair return, exchange, and balance transfer policies |
|
Allows transfer of unused balances, refunds on 100% unused cards only. |
| Referral incentives and/or rewards program |
|
Yes, US$5.00 for each referral, plus $5.00 for your friend, too |
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Cloncom.com Review - Recap
Overall, we give Cloncom.com a 'recommended' rating, but are disappointed to see that their rates have not kept pace with the market and are now higher for some cards than you can find elsewhere.
| Pros |
Cons |
- Very strong overall ratings
- Good disclosure of rates and fees
- Well designed and easy to use website
- Nice rewards program
|
- Rates are not as competitive as they once were
- Somewhat limited advanced dialing features - e.g., speed dial
- Don't name carriers for each card
|
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Cloncom.com is one of the 10 biggest calling card companies according to our most recent website traffic rankings data.
Cloncom.com is a reseller that markets prepaid phonecards for several 3rd party telecom carriers, including IDT, NobelTel, Primus, and Vectone. As with most calling card resellers, these carriers are lesser known 2nd and 3rd tier providers and/or international VoIP carriers. Such carriers generally provide perfectly good voice calling service while charging much less than Tier 1 carriers such as AT&T or BT.
In additional to calling cards, Cloncom offers virtual local phone numbers for selected countries, PC-to-phone calling (a type of VoIP service), and mobile prepaid plans for selected mobile carriers.
In light of changes at the company, we are in process of updating our Cloncom.com review. In the meantime, we recommend that you consider other companies, such as Pingo.com or Comfi.com.
Cloncom.com Company Information
| Company |
Cloncom.com |
| URL |
www.Cloncom.com |
| Type of company |
reseller / distributor |
| Sales channels |
online |
| Description |
Cloncom.com is a reseller of prepaid calling cards, and other products, on behalf of several 3rd party telephone companies. They are one of the 10 biggest calling card companies according to Alexa.com. |
| Carriers represented |
IDT, NobelTel, Primus, Vectone |
| Other products & services |
virtual telephone numbers, PC-to-phone VoIP internet calling, mobile prepaid plans (for selected mobile carriers) |
| Parent Company |
Clon Communications, Inc. |
Back to top
Cloncom.com Ratings
| Key Factors |
Rating |
Comments |
| Competitive prices |
 |
During our most recent price check (06 Aug 09), we found that Cloncom rates have not fallen as much as other vendors. Whereas previously they had consistently low rates, now it is more spotty - some rates remain very low, but others have not kept pace with the market. |
| Wide selection of cards |
 |
Not the biggest selection, but plenty to choose from. |
| Full disclosure of rates & fees |
|
Good rate table showing all applicable rates and fees |
| No fees hidden in Terms & Conditions or elsewhere |
|
Does not have any legal documentation, so nowhere to hide fees |
| Website usability |
|
Good website, nice display of search results, shows prices in multiple languages. |
| Privacy and security |
|
Thorough policy supervised by TRUSTe |
| Live customer support |
 |
Cloncom no longer seems to offer live phone support - only 24hr email support. |
| Access numbers are working |
|
Toll-free and local access numbers working for 2 different cards we tried |
| Carriers are disclosed and appear reputable and accessible |
|
Carriers are not specifically identified for each card, but Cloncom customer service will tell you and they directly assist with any carrier-related issues. Their carriers appear solid. |
| Good reputation / complaint history |
|
Generally positive reviews, but, as with any calling card company, a few complaints here and there. |
| Offers advanced dialing & billing features |
|
Depends on the card, but we didn't find any that support speed dial |
| Fair return, exchange, and balance transfer policies |
|
Allows transfer of unused balances, refunds on 100% unused cards only. |
| Referral incentives and/or rewards program |
|
Yes, US$5.00 for each referral, plus $5.00 for your friend, too |
Back to top
Cloncom.com Review - Recap
Overall, we give Cloncom.com a 'recommended' rating, but are disappointed to see that their rates have not kept pace with the market and are now higher for some cards than you can find elsewhere.
| Pros |
Cons |
- Very strong overall ratings
- Good disclosure of rates and fees
- Well designed and easy to use website
- Nice rewards program
|
- Rates are not as competitive as they once were
- Somewhat limited advanced dialing features - e.g., speed dial
- Don't name carriers for each card
|
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